People, products, and jetlag: shaping google’s global ux cultureThu 26 October 17
14:20 - 14:40
Jens is a German managing several of Google’s product insight and design teams from London — not from the mothership in California. In this talk, he’ll reflect on how this outside perspective enabled him to build a strong global culture of user empathy - and to redefine the role of ux research along the way
About Jens Riegelsberger
As UX Director at Google Jens Riegelsberger manages globally distributed UX teams for Search, Maps, and User Accounts. Jens has transformed Google's user insights teams and shaped the company-wide product development culture. He splits his time between London and California and his team spans the US, Europe, and Asia. Prior to Google, Jens was a UX consultant with LBi and taught at the University of the Arts in Berlin. He holds a PhD from UC London, was deputy editor of IJHCS and worked with Apple, Amazon, Microsoft while in academia.